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About the author

Peter Reynolds is the Early Childhood Council’s (ECC)

Chief Executive Officer.

The ECC has more information on performance

management as well as further guidance and

information across all aspects of human resource

management exclusively for ECC members. Go to www.

ecc.org.nz

, log in, and look under Support & Resources/

Tools & Resources.

The ECC also offers their members up to 15 minutes free

advice with someone who has experience and expertise

in employment law through the ECC/Buddle Findlay

Employment Relations Helpline and Email service.

Early Childhood

Council

www.ecc.org.nz

or ring 0800 742 742

We provide a great

range of services to

help advance your

business, develop

your sta and

ensure your

success.

ECC member helplines

(employment, policy & nancial advice)

Member bene t scheme savings

A large range of tools and templates

Discounted workshops and annual conference

attendance

Keeping you informed on sector issues and news

Sector representation and advocacy

A performance management meeting

organised to discuss the staff member’s

performance should be a two way discussion

which will provide you the opportunity to

find out whether there are any underlying

issues that you may not be aware of that are

affecting the staff member’s performance.

For example: clashes of personality,

domestic situations, lack of training, etc.

From this discussion you will also be able

to assess if the staff member’s lack of

performance is purely performance related.

If so, has anything changed in the centre to

cause this issue or change in attitude?

At the end of the meeting the staff member

should be aware of the following outcomes:

Fully aware of their performance goals

they need to achieve and/or expected

behaviour required by the centre

An agreed action plan to rectify the staff

member’s performance issues, with clear

guidelines on how their performance will

be measured going forward

Organise any training needs highlighted

by the staff member

Mutually agree a date which is fair and

reasonable to review the staff member’s

performance

Potential consequences that could result

from the staff member’s performance

not improving, for example moving to a

disciplinary process that could impact on

the staff member’s employment at your

centre.

An effective performance management

system will have the effect of focusing staff

in your centre on the centre’s objectives.

Through successfully identifying staff

members’ training and development needs,

and by providing constructive feedback to

your staff on their performance, you will

enable staff to improve and develop their

skill sets within their role.

It is good practice to communicate what

form of performance management system

your centre uses for its staff during your

induction process. By the end of the

induction process staff should be aware

of their goals and objectives they need to

achieve within their role to ensure they are

performing satisfactorily.

The sole purpose of a performance

management system is, therefore, to assess

and ensure that staff are carrying out their

duties, which they are employed to do, in an

effective and satisfactory manner, which is,

in turn, contributing to the overall success

of your centre.

December 2017

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